Digital Donor Wall – Best Practices

A Digital Donor Wall System delivers an engaging and captivating experience that tell visitors your organization’s mission and vision.

By integrating touch displays, the digital donor wall not only serve to thank your donors and inspire new ones, but also to teach about your nonprofit organization and its mission in the society. Well designed donor walls should become a natural and integrated extension of the architectural environment of your organization.

Lusens interactive and digital donor wall experiences enable the delivery of unique messages using a robust, exciting and versatile interactive media platform that’s easy to update and modify. 

By providing a memorable visitor experience, you ensure that your guests will not only discover your organization through interaction with it, but that the experience will translate into positive, engaging and inspiring memories that they’ll share with friends, family and future donors.

The following are basic suggestions to help designing a successful Donor Wall Experience,


Conduct ring the early stages of the project, the customer and supplier will reach an agreement regarding the scope of the project based on requirements and budget.  At this stage, we will advise the customer of the expected costs and time frames, which will later be outlined in a formal proposal.

Gathering information

Prior to commencing the design of the Digital Donor Wall system, it is necessary to gather data about the site and specifically its physical design, mapping, points of interest, entry points, etc., as well as about the specific requirements of the Content Management System, which is an integral part of way finders since it allows the administrator to update the system as needed.

User interface

Based on the site’s data, the design team will begin designing a customized experience that answers all the technical requirements identified in the previous steps and which blend with the site’s physical environment. This process is fluid and its success depends a great deal on steady communication between the developers and customers. At this stage, design decisions such as the use of 2D or 3D mapping, search engines, and other features are made.


After the customer and design team agree on the detailed design plan, it’s time to start coding. It is at this stage that programmers and graphic designers begin creating the software and the content of the final experience.


Once the system is designed it’s time to implement a comprehensive quality control program to ensure that all functions work well under various conditions.


With the successful completion of the development and quality control testing process, the system is installed on-site.


After the Way Finder is fully deployed on-site and all its functionality has been tested, the program enters the last phase which is on-going technical support which can either be on-site or on-line as per the customer’s preference.

Digital Donor Wall – Best Practices
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